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DIR Contract for Deliverables Based IT Services (DIR-CPO-4994)

The Texas Department of Information Resources (DIR) has designated BrightLeaf Group as a DIR Cooperative Contracts Program vendor for Deliverables Based Information Technology Services (DBITS).

This contract enables state agencies, county and city organizations, public schools, and universities to easily acquire our services without going through the competitive bid process.

Please visit this link for more information about our contract: Contract DIR-CPO-4994

How to Order

  1. To discuss your project, contact Jane Scott at (512) 914-5929 or
  2. BrightLeaf Group will respond with a Statement of Work (SOW) for your review, which we’ll refine until it fully meets your needs.
  3. Generate a Purchase Order, made payable to BrightLeaf Group, Inc. The Purchase Order must reference the DIR contract (DIR-CPO-4994). Send your Purchase Order to Joanne Severn at

DBITS Categories

Our DBITS categories include:

  • Application Development, Maintenance, and Support

  • Technology Upgrade, Migration, and Transformation

  • Enterprise Resource Planning (ERP)

Services Overview

Application Development, Maintenance, and Support

Application Development is the development of new applications which may be mainframe, server, network-based, web-based or a combination and may require interfaces to existing applications. Application Maintenance and Support includes troubleshooting, modifying, maintaining, improving security, and enhancing legacy systems and applications which may be running in a production environment.

Technology Upgrade, Migration, and Transformation

Technology upgrade, migration, and transformation may be accomplished by converting/migrating legacy applications to new technology, either with or without new business functionality. It may also include introducing new technology into the enterprise and managing any changes as a result of the introduction.

Transformation may include assessments of the current application portfolio, evaluation of the technology assets before beginning technology transformation and Business Case development for justification of an initiative. Part of the transformation journey may include planning, analysis, requirements development, proof of concept, deployment, implementation, integration, remediation, data migration, documentation, application programming and support services, and training support.

Additional areas within scope include the following:

i) Website content accessibility compliance;

ii) Cloud transformation;

iii) Digital transformation;

iv) IT organizational transformation; and

v) User acceptance testing

Enterprise Resource Planning (ERP)

ERP is an amalgamation of an organization’s information systems designed to automate and integrate a variety of functions, commonly referred to as “back office”, including financials, human resources and asset management. These systems are usually modularized and generally highly configurable. Business Process Reengineering (BPR), system or application changes, implementation, conversion services, and training are often included in an ERP initiative.

Examples of services include but not limited to the following for all DBITS catergories:

Web Design, Redesign, and Development: Strategic planning, stakeholder research, rapid prototyping, responsive design, CMS selection and migrations including specialty CMS, accessibility advisory, programming, database interfaces, SEO, analytics, QA, testing, technical consulting

Information Architecture and User Experience/User Interface (UX/UI) Design: Information/content architecture, content audits, user studies, stakeholder research, branding/identity support, UX/UI design, functional prototypes, process and user flows, pathway mapping, user-centric design principles based on IDEA (Inclusion, Diversity, Equity, Accessibility)

Web Maintenance and Support: Technical web maintenance and support , hosting, help desk, user and administrator documentation and training, popular and specialty CMS including but not limited to Drupal, Craft, WordPress, ExpressionEngine, Ektron, Kentico, and Sitecore

Accessibility of Web, Document, and Media Deliverables for Individuals with Disabilities: Advisory, analysis, and recommendations, remediation, monitoring, human and automated testing by experts with and without disabilities, real-time and offline captioning of events (CART)

Strategic Digital Content Development: Branding, creative briefs, messaging, positioning, style guides, standards, writing, rewriting, substantive editing, copy editing, accessibility, infographics, motion graphics, graphics and illustrations, captioning, digital video simulations (how-to videos), digital audio and video production, social media content, content entry, and translation/localization

Digital Publishing: Interactive PDFs, accessible publications, e-books, high-profile annual reports, resource and sales materials, and digital print management

Training Development for Technology Transfer: Instructional design, role-based online learning, how-to digital video tutorials, pathway mapping, technical documentation


Jane Scott

BrightLeaf Group, Inc.

7000 North MoPac Expressway, Suite 200, Austin, Texas 78731

State of Texas Vendor ID 1742646897500

Historically Underutilized Business (HUB) Certificate Number: 1742646897500


Direct: (512) 914-5929 / Main: (512) 795-8900

© Copyright 2022 BrightLeaf Group. Texas HUB Certified and US SBA certified Women-Owned Small Business. All rights reserved.